Frequently Asked Questions

Please find below frequently asked questions:

How do I send large parcels?

Whatever the dimensions or weight of your parcel, we have a service that will ensure your items are delivered on time, in perfect condition and at the lowest possible cost.

Send us the dimensions of your parcel on this enquiry form and we will come back to you with a cost and solution.

Yes. Our delivery services cover the UK and Europe. With our freight network, we can ensure the safe and timely delivery of your consignment to any European country.

There’s a few pieces of information that we need from you in order for us to calculate a cost for delivering your items. These are:

  • Collection date and address
  • Delivery date and address
  • Weight
  • Dimensions

If you know the type of vehicle you require (small van, 18t, artic etc), then this is also hugely helpful and will help us get you a quote quicker.

Groupage shipping is the term used when consignments, pallets and parcels are consolidated into one single shipment. This is a very cost-effective way to ship your items as the cost can be shared across multiple companies that require the service.

We can arrange a delivery for you on the very same day that you contact us. Our same day delivery service takes care of the most urgent of shipments and we ensure your items arrive at their destination on time and in perfect condition.

For larger, long-distance deliveries we require no less than 1 hours notice.

Pallet delivery is the shipping of items from one location to another on pallets. Pallets are used for particularly large or heavy items or when a number of items are consolidated for transport together.

Tail lift deliveries refer to the vehicle used for items that are too large, heavy or fragile to lift on or off by hand.

We have a range of vehicles with tail lift available for such consignments to ensure the safety of the delivery drivers and to ensure the items are protected from potential damage

The transport vehicle needed will depend on the size and weight of the items and where they are being delivered to.

But not to worry if you don’t know this at the time of booking, fill in this form with the required criteria and we can find the best vehicle option for your delivery.